Privacy Policy

Introduction

VRC Vermin Control ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our pest control services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Property details and location information
• Details about pest control issues and service requirements
• Payment information (for non-farmer customers)
• Communication preferences and correspondence with us

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our pest control services
• Schedule appointments and communicate about service delivery
• Process payments and maintain financial records
• Respond to your inquiries and provide customer support
• Send service updates, safety information, and promotional materials (with consent)
• Comply with legal obligations and maintain insurance records

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to perform their duties.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business (such as insurance providers), but only to the extent necessary and under strict confidentiality agreements.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at vrc.eradication@gmail.com or call 07472 493 490.